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Time to Hit the Pause Button on Meaningful Use?

That was one of the key questions raised in Tuesday’s Health IT Meaningful Usability Summit 2012 in Washington, DC, part of National Health IT Week.  The summit attracted representatives from...

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Raise Your Hand if You Think You Understand Usability

In my previous post, I didn’t address much of the industry discussion about Electronic Health Record (EHR) usability:  What, exactly, is usability in the first place?  How do you measure it? How do you...

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Why EHR usability has fallen short

A recent article said that electronic health record (EHR) usability is poor because clinicians are not the ones who are designing the products: “Physicians and other clinician users of electronic...

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Guiding principles for EHR design: A 10-point checklist

As one of the clinical architects of Allscripts TouchWorks® EHR, I work hand in hand with our functional architect, product owners and user-centered design (UCD) experts. We work as a team on new...

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EHR design requires user input, early and often

Adherence to user-centered design (UCD) best practices is key to improving electronic health record (EHR) usability. A recent white paper reviews UCD best practices, and how they help improve usability...

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8 seconds or less: How physician input improved usability

Physician input is vital for good Health IT design. The only way we can continue to improve adoption, usability – and ultimately patient safety – is to engage users early, often and through all stages...

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“Improve usability…but don’t change anything!”

Organizations and users in the Health IT world desire products with better usability and efficiency, but they hesitate to embrace changes to familiar interfaces and interactions. Humans don’t like...

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In defense of necessary clicks: The science behind usability

If there’s one thing we know about EHRs, users hate clicks. And for good reason. Clicking and scrolling historically have represented extra time, effort and evidence of not understanding an efficient...

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